TOPIC: I'm impressed.

When I started my Herters rebuild in 2011 I bought a Dremel multi max tool, variable speed etc. Worked great for over a year and then the speed control started going south, just wouldn't hold it's own. I emailed Dremel and asked about warranty work, I tossed the receipt a long time ago. Dremel emailed me back in a few hours and asked me to send them the tool for evaluation. I told them if it wasn't under warranty to toss it in the recycle bin. Cost me $6.60 to send it to Dremel in Racine, WI, about 150 miles from me. Two days later (today) UPS delivered a box on my doorstep containg my repaired Tool and a package of new saw blades. No charge, without any receipt and it was almost two years old.
Although it is a little rough to handle they do stand behind their product. Just to pass the info on.
Cal

Thanks Cal, very cool. I'll have to remember that.

Bob

I bought the Harbor Freight version and it took a goodly amount of abuse but I think I will have to get the original Dremel this time over. You sold me, or as I like to say what you told me about them sold me.